A digital button with a blue background and a hand icon, featuring the text "Here's what I can help with."

"Support that Understands You"

In Auslan  

Subtitles + voice-over available

🏠

DAILY LIFE AND INDEPENDANCE

  • Appointments, shopping, travel, routines.

  • Cooking, cleaning, bills, banking.

  • Technology setup (phones, apps, alarms, computers, TV).

  • Community and social activities.

  • Mentoring and life skills (confidence, learning skills, independence).

Two people sitting at a wooden table with two cups of coffee, a woman wearing a cream jumper, the other wearing a yellow hoodie and they are communicating using Auslan. Overlay text says 'Here's what I can help with'.

🎯

STEP-BY-STEP SUPPORT
(Planning and keeping you on track)

  • Working towards your goals step by step (e.g. licence, moving house).

  • Connecting you with the right services.

  • Checking progress and helping with next steps.

  • Whole-life approach (medical, financial, social, personal needs).

  • Flexible support (adapting to your needs and strengths).

  • Speaking up with you if new problems come up.

💬

ADVOCACY AND HARD/COMPLEX SUPPORT
(Speaking up with you and help with tricky services)

  • NDIS, Centrelink, Aged Care.

  • Housing and homelessness support.

  • Courts, VCAT, justice system.

  • Insurance, superannuation, WorkCover, visas.

  • Medical, mental health, drug & alcohol.

  • Help with aged care services.

  • ID support (applying for or replacing identification).

  • Explaining letters and documents in Auslan.

  • At Gap Bridge Supports, I provide both general support services and hard/complex support to Deaf and Hard of Hearing participants, as well as clients with diverse needs.

    My work includes:

    • Daily living support: shopping, routines, travel, bills, technology setup, community activities, mentoring, and building independence.

    • Advocacy and system navigation: Centrelink, NDIS, Aged Care, housing and homelessness, medical and mental health, drug and alcohol, insurance, superannuation, WorkCover, visas, justice system and VCAT/court support, ID applications.

    • Case management / Step-by-step support: planning, connecting with the right services, reviewing progress, flexible and holistic support, and speaking up with clients when new challenges arise.

    • Sight translation: unpacking and explaining complex letters, information, forms, or policies in clear Auslan so clients fully understand.

    My role is more than just showing up — it’s about bridging the gaps in access, communication, and information. Where needed, I work alongside Auslan interpreters in detailed or high-stakes appointments so clients receive both accurate language access and support/advocacy.

IMPORTANT NOTE FOR SUPPORT COORDINATORS

 I am not a Support Coordinator — my role is different. I support clients directly with daily life, goal planning, and practical steps.

For example: working towards getting a driver’s licence, learning technology, or building routines. Where needed, I also link with Support Coordinators and other professionals to make sure everyone is on the same page.

GET IN TOUCH

Want to know how I can support you?

Let’s start with a free 15-minute chat (online or phone)

LET'S CHAT