In Auslan
Subtitles + voice-over available
1. Are you deaf or hearing?
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I am hearing. I grew up with two Deaf parents (CODA), so Auslan and Deaf culture have been part of my life since I was a child.
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I am hearing. I was born to two Deaf parents, and Auslan and Deaf culture have been a core part of my life for over 40 years.
This gives me:
Fluency in Auslan
A deep understanding of Deaf culture.
Lived experience bridging Deaf and hearing worlds.
Strong skills navigating hearing systems (like Centrelink, NDIS, banks, aged care, justice, etc.
Insight into the barriers Deaf people face — communication, access, information, and cultural misunderstandings.
Being a hearing CODA means I can advocate strongly in hearing-world spaces while still respecting Deaf culture, language, and identity. I use this experience to ensure you have clear access, strong communication, and culturally safe support.
2. Who do you support under the NDIS?
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I support people with Plan Managed or Self Managed NDIS funding.
I do not support NDIA-managed funding right now.
My fees follow the NDIS Price Guide and are paid using your NDIS funds.
I also support people using Aged Care Home Care Package funding.
Costs depend on the support — for example, shopping is different to help with Centrelink, ID, or visa applications.
You can contact me or book a free 15-minute chat to ask questions.
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I support people with Plan Managed or Self Managed NDIS funding.
I am not yet a registered NDIS provider, so I cannot support NDIA-managed participants at this time. My goal is to become registered in the future so I can support everyone under the NDIS.
My fees are charged in line with the NDIS Price Guide, and supports are paid using your NDIS funding when they match your plan goals.
I also provide support to people who use Aged Care Home Care Package funding instead of NDIS.
Costs can vary depending on the support. For example, everyday support like shopping or community access may cost less than more complex support, such as helping with Centrelink applications, government forms, ID or visa applications, which take more time, unpacking and explanation.
If you have questions about funding or costs, you can contact me or book a free 15-minute chat.
3. Can you do interpreting and support work at the same time?
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Interpreter job = interpret only, no advice.
Support worker job = give advice, support, advocacy.
These are different jobs.My main job here is support work. I use my interpreter skills to explain clearly, sign well, and make sure you understand.
For complex or important appointments (like Centrelink, NDIS plan reviews, or doctor visits), you need a separate interpreter. Then I can focus on supporting you, asking questions, and helping you get the right help.
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My main role in this business is as a support worker. While I am a qualified Auslan interpreter, I keep these roles separate to make sure boundaries are clear and ethical.
Interpreting and support work are different professional roles, with different responsibilities:
Interpreters focus on language access and must remain neutral — they cannot provide advice.
Support workers can give advice, provide advocacy, and offer guidance.
In this business, my primary role is as a support worker. My interpreter training strengthens my communication skills, cultural understanding, and ability to ensure information is clear and accessible.
For more complex or high-stakes appointments — such as Centrelink, NDIS plan reviews, medical, or legal matters — it is always best to engage a separate interpreter. This allows me to concentrate fully on supporting you: asking the right questions, advocating for your needs, and making sure you understand the information being shared.
4. Can you support people online or if they live far away?
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Yes. I can support online.
I already helped people online with:Visa applications
Health insurance
Bank loans
NDIS and Centrelink paperwork
Understanding information and much more…
We can talk more if online support is good for you.
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Yes. While I prefer face-to-face support, I have also helped clients remotely across Australia. Together we’ve achieved goals such as:
Successful overseas visa applications
Getting overseas health insurance
Securing bank loans
Completing NDIS and Centrelink paperwork
Unpacking and understanding complex information
Remote support can be a great option depending on your goals and needs. We can discuss if this works well for you.
5. Do you support hearing people too?
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Yes. I mostly support Deaf people, but I can also help hearing people.
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Yes. My main focus is on Deaf clients, but I also support hearing participants when my skills are a good match for their needs. If you are hearing and think I can help, please reach out and we can discuss.
6. How can I contact you?
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You can book a free 15-minute chat (online or phone).
We talk about:Your goals
How I can help
If we are a good fit
You can click up top on contact page and follow steps/information there.
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I offer a free 15-minute consultation for clients and support coordinators (online or phone). This is a chance to:
Talk about your goals or your participant’s goals
See if we are a good fit
Explore how I can support you
Simply fill out the form under the Contact tab, and I’ll be in touch.
7. Can you always take new clients?
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Sometimes I have space for new clients. Sometimes I am full.
If I am full, I have a waitlist.
Best way → contact me and ask.
I will be honest and tell you how long it may take. -
I may not always have immediate space for new clients, as it depends on my current caseload and the type of support you need. If I am fully booked, I keep a waitlist and will let you know as soon as I have availability.
The best way is to get in touch so we can chat about your needs and see what is possible. I will always be open about wait times and do my best to keep you updated, so you know what to expect. I do this so each client receives enough time and quality support.
GET IN TOUCH
Still have questions?
Book a free 15-minute chat (online video or phone) and we can go through it together.